Top Frequently Asked Questions
What is incontinence?
Incontinence refers to the involuntary loss of urine or feces, impacting individuals across all age groups, including men, women, children, and infants.
What products do you offer?
We provide a comprehensive range of products tailored for men, women, children, and infants. Our offerings include adult diapers, protective underwear, bed pads, and specialized skin care products to effectively manage incontinence. All products are of the highest quality!
How do I choose the appropriate product?
Selecting the right product involves considering your specific level of incontinence and personal lifestyle. Each product description includes detailed sizing and absorbency information to assist you in making an informed decision.
Are your products designed for discretion?
Absolutely. Our products are engineered to be discreet and comfortable, ensuring they can be worn seamlessly under clothing.
Do you provide free samples?
Yes, we offer free samples of select products to help you find the best fit and absorbency for your needs.
What is your return policy?
We accept returns on unopened and unused products within 7 days of purchase. Please refer to our return policy page for additional details.
Is there an option for regular deliveries?
Yes, we offer subscription services to ensure that you receive regular shipments of your selected products, providing convenience and peace of mind.
How can I contact customer support?
Our customer support team can be reached via email at staydryincontinence@gmail.com or through our contact form on the website. We are dedicated to addressing any inquiries or concerns you may have.
Do you offer resources for caregivers?
Yes, we provide valuable resources and tips for caregivers managing incontinence, including product recommendations and best practices for support.
What support do you offer for nursing homes and aged care facilities?
We provide specialized solutions for nursing homes and aged care facilities, including bulk purchasing options and tailored product recommendations to meet the unique needs of residents. Our team can assist in training staff on proper product usage and best practices for managing incontinence, ensuring that residents receive the highest standard of care. Let me know if you need any further modifications or additional information!