Terms of Service

Last updated: September 16, 2025

Welcome to Dry Care Incontinence. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using our site, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone, for any reason, at any time.

2. Products and Services

  • All products are subject to availability. We may limit the quantities of any products or services we offer.

  • We reserve the right to discontinue any product at any time.

  • Prices for our products are subject to change without notice.

3. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase information.

  • Payment must be made in full before an order is processed.

  • We accept major credit cards, debit cards, and other payment methods available at checkout.

4. Shipping and Delivery

  • We offer free shipping on orders over $50 within Australia.

  • Shipping times are estimates and may vary depending on your location.

  • Once an order has been shipped, we are not responsible for delays caused by third-party carriers.

5. Returns and Refunds

  • Due to the hygienic nature of our products, returns can only be accepted for defective or damaged items.

  • If your order arrives damaged, please contact us within 7 days with proof of purchase and photos of the product.

  • Refunds (if applicable) will be processed to your original payment method.

6. Subscriptions (if applicable)

  • Subscription services allow recurring delivery of products at intervals you select.

  • You may manage or cancel your subscription at any time through your account.

  • Discounts applied to subscriptions are valid only while the subscription remains active.

7. Accuracy of Information

  • We make every effort to display product descriptions, pricing, and availability as accurately as possible.

  • We are not responsible for errors, omissions, or outdated information on the site.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our maximum liability shall not exceed the amount paid by you for the product purchased.

9. Privacy

  • Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms of Service

  • We reserve the right to update or change these Terms at any time by posting updates on our website.

  • Your continued use of the site following any changes constitutes acceptance of those changes.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at:
staydryincontinence@gmail.com